Administrative Assistant
Hello,
My name is Sean Danskin and I represent The Fountain Group. We are a national staffing firm and are currently seeking an Administrative Assistant for a prominent client of ours. This position is located in Bridgewater, NJ. Details for the position are as follows:
Job Description:
Under the direct supervision of the Lead, Contact Center (Tier 1), the Representative.
Contact Center (Tier 1) handles routine customer service inquires related to human resources, payroll and benefits administration and provides Knowledge Base Q&A support as needed.
Opens tickets and logs calls into a computerized call tracking system (Neocase).
Answers questions by primarily relying on standard screens, scripts and procedures for call resolution.
Works closely with the other components of the HR function to escalate cases and sufficiently address customer needs.
If you are interested in hearing more about the position please respond to this posting with your resume attached.Estimated Salary: $20 to $28 per hour based on qualifications.
My name is Sean Danskin and I represent The Fountain Group. We are a national staffing firm and are currently seeking an Administrative Assistant for a prominent client of ours. This position is located in Bridgewater, NJ. Details for the position are as follows:
Job Description:
Under the direct supervision of the Lead, Contact Center (Tier 1), the Representative.
Contact Center (Tier 1) handles routine customer service inquires related to human resources, payroll and benefits administration and provides Knowledge Base Q&A support as needed.
Opens tickets and logs calls into a computerized call tracking system (Neocase).
Answers questions by primarily relying on standard screens, scripts and procedures for call resolution.
Works closely with the other components of the HR function to escalate cases and sufficiently address customer needs.
If you are interested in hearing more about the position please respond to this posting with your resume attached.Estimated Salary: $20 to $28 per hour based on qualifications.
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